PROS & CONS OF HORIZONTAL STRUCTURE

PROS

1.  Allows flexibility in response to environmental changes (such as in customer needs)

2.  Gives each employee a broader view of organizational goals

3.  Promotes cooperation & teamwork

4.  Often improves employee satisfaction (from their increased responsibility & empowerment)

CONS

1.  It is difficult & time consuming to determine core processes

2.  Requires sweeping changes in job design, culture, etc., and substantial training of employees

3.  Traditional managers may feel their position & authority threatened

4.  Can limit specialization & in-depth skill development (everyone is a "jack of all trades")